ITV 84 | Improving Patient Care Using Strengths {with Margaret Smith}

It is what she had always been taught. Assess the gap, fix it, and you're on the track to improve engagement, safety, patient care outcomes and beyond. Yet, Margaret Smith found, it didn't make sense. Today on Episode 84 of the Isogo TV podcast {audio + video}, Margaret joins us to share of this very journey in her role as a consultant and talent manager in healthcare systems -- from deficit to strength. And, ultimately, she says, the impact goes beyond the teams and directly to the quality of patient care which is what makes all the difference.